FAQ

Default solution folder, feel free to edit or delete it.

Configuring and using Email Notifications
When customers submit a new ticket or send an email to your support desk, you can send them an automated email notification with a link to their support ti...
Thu, 2 May, 2013 at 11:52 AM
Code snippet css bug fix
  $(document).ready(function() { // READ THIS!! // START OF REQUIRED CHANGES // you MUST change this value to one for your georiot account TS...
Tue, 15 Jul, 2014 at 12:24 PM
Organizing Agents into Groups
Grouping your agents by departments, products and separate categories let you compartmentalize and manage your support team better. Once you do, you can ea...
Thu, 2 May, 2013 at 11:55 AM
US withdraws staff from Lahore consulate over terror threat
WASHINGTON: The US on Friday evacuated all non-emergency staff from its consulate in the Pakistani city of Lahore, citing specific terrorist threat against ...
Fri, 9 Aug, 2013 at 11:55 AM
Liquid error: undefined method `name' for nil:NilClass